This Privacy Policy describes how Crust & Cosmos Pizzeria (we, our, or us) collects, uses, and shares personal information of visitors and customers to our website centerviewplaza.xyz (the Site) and services provided by us, including in-store visits at our restaurant location. By using the Site or visiting our premises, you agree to the practices described in this policy. This policy applies to residents of United Kingdom and other jurisdictions where applicable laws require. Last updated: 2024-12-01.
Information we collect
We may collect several categories of information to provide and improve our services, including:
- Contact information: name, phone number +44 20 7946 0958, email address if you contact us or subscribe to updates (note: we do not process emails in this document unless provided by you via the Site’s forms).
- Transaction and orders: order history, payment status, preferred pickup or delivery options, and related contact details necessary to fulfill your order at our pizzeria.
- Device and usage data: IP address, browser type, access times, pages visited, and referral sources to improve the Site and marketing efforts.
- Location data: approximate location derived from your IP address or device settings to tailor services like store availability and delivery options.
How we collect information
We collect information directly from you when you:
- Place an order or make a reservation through the Site
- Join our newsletter or loyalty program
- Contact us with questions or requests
We also collect information passively via cookies and similar technologies to analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole. You may adjust cookie preferences in your browser settings or by following our cookie notice on the Site.
How we use your information
We use your information to:
- Process and fulfill orders and reservations, including payment processing and delivery or pickup coordination
- Communicate with you about orders, updates, promotions, and offers related to Crust & Cosmos Pizzeria products and services
- Improve our products, services, and customer experience on the Site and in-store
- Comply with legal obligations and resolve disputes
Sharing of your information
We may share your information with:
- Service providers who assist with order processing, payment processing, delivery, marketing, and technical support
- affiliates and business partners as necessary to operate our business
- as required by law or to protect our rights, property, and safety
We do not sell your personal data to third parties. We will not share sensitive data beyond what is necessary to fulfill your orders or comply with law.
Data retention and security
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. No method of transmission or storage is completely secure; however, we strive to use commercially reasonable measures to protect your data.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. You may also withdraw consent where it is the basis for processing. To exercise these rights, contact us at centerviewplaza.xyz or via the contact form on the Site. We will respond in accordance with applicable laws.
Cookies and tracking
We use cookies and similar technologies to personalize your experience, analyze site usage, and deliver targeted promotions. You can manage cookie preferences in your browser or through the Site’s cookie banner. Some features may not function properly if cookies are disabled.
Third-party links
The Site may contain links to third-party sites or services. We are not responsible for the privacy practices of those entities. We encourage you to read their privacy policies before providing any personal information.
Children’s privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data without parental consent, we will take steps to delete it.
International transfers
Your information may be transferred to and maintained on servers located outside your country, including in United Kingdom. We will take measures to ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and, if required by law, obtain your consent. Any material changes will be communicated on the Site.
Contact us
If you have questions about this policy or our privacy practices, please reach out through our Site: centerviewplaza.xyz or contact us at the information provided on the Site. We will respond as quickly as possible in accordance with applicable laws and our internal processes.
Additional notes
We reserve the right to revise or supplement this policy to reflect changes in our practices, legal requirements, or technologies. The effective version is the one posted on the Site at the time of your use. This policy supports the privacy and security of your information while you enjoy Crust & Cosmos Pizzeria experiences, whether you are visiting our website or our pizzeria located at the address associated with 10 Downing Street, London, SW1A 2AA, United Kingdom.