Terms & Conditions
Welcome to Crust & Cosmos Pizzeria and its online services accessible at centerviewplaza.xyz (the Site). By browsing or placing an order through the Site you agree to these Terms & Conditions. If you do not agree, please do not use the Site or services. Last updated: 2025-10-01.
1. Use of the Site
You may access the Site for personal, non-commercial purposes and to place orders for meals from our pizzeria. You agree not to misuse the Site, interfere with its operation, or attempt to gain unauthorized access. We reserve the right to suspend or terminate your access if you breach these Terms, applicable law, or any third‑party rights.
2. Ordering and Availability
All orders are subject to product availability and confirmation of the order price. We reserve the right to refuse or cancel orders for any reason, including errors in the description or price of the goods. You will be charged in £ for all orders you place. Delivery estimates are provided in good faith but may vary based on location and demand.
3. Pricing and Payment
Prices shown on the Site include applicable taxes where required. Payment is due at the time of ordering, using the payment methods indicated on the Site. We may use the payment processor to collect payments on our behalf. If a payment is rejected or reversed, we may cancel your order and we will inform you promptly.
4. Delivery and Pickup
Delivery times are estimates only. We will use reasonable efforts to deliver within the stated window, but delays may occur due to weather, road conditions, or other circumstances beyond our control. You agree to provide accurate delivery details and to be available to receive the order at the specified address. If you are unavailable, we may attempt to contact you or reattempt delivery as per our policy. For pickups, you must present valid identification and order confirmation.
5. Substitutions and Allergens
We strive to provide accurate ingredient information, but variations may occur. If you have dietary restrictions, please notify us in advance. We may substitute ingredients as needed to meet availability, while aiming to honor your preferences whenever possible.
6. Returns, Refunds, and Complaints
Because meals are perishable, refunds and exchanges are limited. If you have a problem with your order, contact us at +44 20 7946 0958 within 48 hours of receipt with details. We may offer a replacement or credit at our discretion. Our decision is final for issues raised outside this period.
7. Intellectual Property
All content on the Site, including menus, images, logos, and text, is owned by Crust & Cosmos Pizzeria or licensed to us. You may view, print, or download content for personal use, provided you do not modify or remove any notices. Any other use requires our prior written consent.
8. Privacy
Our Privacy Policy describes how we collect, use, and protect your personal information. By using the Site, you consent to our data practices and acknowledge that we may share information with third parties as described in the policy. For questions, contact us at the details below.
9. Third‑Party Links
The Site may contain links to third‑party websites or services. We are not responsible for their content or practices. Visiting those sites is at your own risk; review their terms before providing any information.
10. Limitation of Liability
To the maximum extent permitted by law, Crust & Cosmos Pizzeria and its affiliates shall not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or services, including loss of profits or data. Our total liability for any claim relating to the Site shall not exceed the amount paid by you for the specific order or service.
11. Indemnification
You agree to indemnify, defend, and hold harmless Crust & Cosmos Pizzeria, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site, violation of these Terms, or infringement of any third‑party rights.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of United Kingdom without regard to its conflict of laws rules. Any disputes shall be resolved in the courts of London, unless you and we agree to alternative dispute resolution. If a provision is found invalid, the remaining provisions shall stay in full effect.
13. Changes to Terms
We may modify these Terms at any time. If a change is material, we will provide notice on the Site or via contact details you provided. Your continued use of the Site after the change constitutes acceptance of the revised Terms.
14. Contact Information
For questions about these Terms, please contact us at +44 20 7946 0958 or through the Site at centerviewplaza.xyz. You can also visit us at 10 Downing Street, London, SW1A 2AA, United Kingdom.
By placing an order or using the Site, you confirm that you have read, understood, and agree to these Terms & Conditions.